TERMS AND CONDITIONS
Confirmation: If you do not receive email confirmation of your booking within two working days please contact us to confirm the booking.
Payment: Payment may be made by credit card at the time of booking or by invoice if requested and agreed by us. Full payment must be received in cleared funds no less 2 working days before the event takes place or admittance may be refused. Payment must also be made in full for cancellations made within 31 days of the event date.
Visa Invitation Letters: If a visa application is declined we will refund the amount paid less an administration fee of £100.00 (or currency equivalent).
Insurance: Delegates are advised to take out appropriate travel insurance. We accept no responsibility for travel, accommodation or other expenses incurred as a consequence of cancellation or postponement of the event. We accept no liability for any other loss, including incidental or consequential loss, in excess of the amount paid for the booking.
Cancellation policy: All cancellations must be made in writing to:
Merinda Bradshaw
Network USA 2011
2nd Floor High Rise, Quadrant House
The Quadrant
Sutton SM2 5AS
UK
events.registration@rbi.co.uk
+44 (0)20 8652 3887
You may cancel one or more delegate place on your booking at any time. If cancellation is more than 31 days before the event date we will at your option accept a substitute at no extra cost (please see substitute section below) or refund 75% of the applicable delegate fee. If cancellation is less than 31 days before the event date a substitute will be accepted but no refund will be given. Failure to attend the event counts as a cancellation.
Substitutions: If any delegate is unable to attend we will accept a substitute delegate at no extra cost. Please notify us in writing by fax: +44 (0) 20 8652 3482 or email: events.registration@rbi.co.uk with the name, job title, email address & telephone number of both the registered and substitute delegate. Please also advise if a visa invitation letter is required, and whether the substitute delegate has any special dietary or access requirements.
Alteration and Cancellation: It may be necessary to alter the venue and content of the event, or the timing of the programme. If we cancel the event for any reason, we will make a full refund of any booking fees paid. If we have to alter the date or location of the event this booking will be transferred to the revised date and these Terms and Conditions shall apply to the transferred booking.
These terms and conditions are governed by English law and the courts of England and Wales will have exclusive jurisdiction over any dispute.
One-to-one meetings (applies to airport and airline delegates only):
Once airports and airlines register we will ask you to nominate who you would most like to meet. We will do our utmost to ensure that your schedule reflects this; however, if the airline of your choosing is already fully booked or have not yet registered for Network USA 2011 at this time, we cannot guarantee that you will be able to meet with them formally. Remember early bookings will get priority. Naturally, we will work with you to ensure that your schedule is as full and relevant as possible, with a team of organisers also available throughout the event to arrange any last minute changes or additions.
To ensure that you make the most of your one-to-one meetings we strongly advise that you book your return travel after the last available meeting slot on 8th March 2011. Once you have received your schedule of one-to-one meetings we cannot guarantee that any further requests will be accommodated. It is the delegate’s responsibility to inform the organizers if there are any restrictions to their availability for the one-to-one meetings (for example, travel arrangements or if an airport is accompanied by a consultant who is also representing others at their meetings).
